Who this policy applies to
This policy explains how personal information is handled when you browse this website, submit an enquiry, create or use an account, request a profile assessment or consultation, or otherwise communicate with us about study-abroad guidance.
Edvanta Global Consultancy is a brand operated by Kritko LLC, its parent company. Kritko LLC is responsible for this website and for handling the personal information described in this policy in connection with the services offered under the Edvanta Global Consultancy brand.
Information you may provide
The information we collect depends on how you choose to use the website and services. Please provide only information that is relevant to your enquiry or the support you have requested.
- Contact details, such as your name, email address, mobile number and preferred way to be contacted.
- Education and planning details, such as qualifications, test information, study level, intended intake, budget, preferred countries, universities, courses and subject areas.
- Account, appointment and enquiry details, including messages, saved options, application-related updates and the information you share with a counsellor.
- Documents or supporting information that you choose to send when seeking assistance with a particular service.
- Feedback, complaints, survey responses or other communications you choose to share with us.
Information collected when you use the website
The website may automatically receive limited technical information needed to operate and protect it. This can include your device and browser type, pages requested, approximate connection information, session identifiers, security logs and cookie or browser-storage preferences.
This information helps us keep the website working, prevent misuse, troubleshoot issues and understand which content or forms need improvement. Please see the Cookie Policy for more information about cookies and similar technologies.
How we use personal information
Kritko LLC uses personal information only for purposes connected with operating Edvanta Global Consultancy and the support you ask us to provide. The specific use will depend on your interaction with us.
- Respond to enquiries, profile assessments, consultation requests and other communications.
- Provide, administer and improve counselling, course-research, application-planning and related support services.
- Create and manage student accounts, appointments, saved preferences and service records where those features are used.
- Send service-related messages and, where you have agreed, relevant follow-up communications about your enquiry or planning journey.
- Protect the website, investigate suspected misuse, maintain records and meet applicable operational or legal requirements.
International study planning
Study-abroad planning can involve institutions, service providers or authorities in countries other than the one where you live. If a requested service requires information to be handled or shared across borders, the relevant recipient and purpose should be made clear in the context of that service.
Requirements and safeguards can differ between countries. You should consider this before asking us to send information to an overseas institution or authority.
Retention and security
We keep personal information for only as long as it is reasonably needed for the purpose for which it was collected, to provide requested support, resolve questions or concerns, maintain appropriate records and meet applicable obligations. The appropriate period can vary depending on the type of information and service involved.
We use reasonable administrative and technical practices intended to protect information from unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive information through open channels.
Your choices and requests
You can ask us to review, correct or update personal information you have provided, or tell us that you no longer want to receive non-essential follow-up communications. You may also ask questions about how your information is being handled.
Use the contact page to make a privacy request and include enough information for us to identify the relevant enquiry or account without posting sensitive details publicly. We may need to confirm your identity or ask for more details before acting on a request. Withdrawing contact consent may affect our ability to continue the follow-up service you requested.
Changes to this policy
We may update this policy when the website, services or information-handling practices change. The current version published on this page applies to future use of the website and services. Please review it from time to time, especially before submitting a new form or document.
We are here to help you find the right information.
Contact our team if you have a question about this policy, your information, or a service request.